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How to register your software

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Error Messages
Getting 401 page
Registering your new software
Updating your software


Registering your new software

If you need help getting your software registered follow these step by step instructions. If you just updated your software click here. If you are getting the 401 page click here.

Error Messages

If you receive one of the following error messages when trying to install the registered version follow the directions below:

1) The registered version of (software title) cannot not be installed.
You will need to install the complete program of (software title) and start it once, so that the installer can install the registered version on top of it.
Start the trial version once on your machine,  then install the registered version.

2) Permission Denied
This means one of two things, either:
A) You have the program running in the background and the registered version cannot overwrite the existing file. Close all windows so that you can see your Desktop.Or,
B) You may have one or more of the program files with read - only attributes. Check the program folder and review all files' properties, remove any read - only attributes.

3) Cannot find (software title) installed to (program folder).
The trial version must be installed before installing the registered version. If it already is installed, please start the trial version once and then close it and try again. You either uninstalled the trial version, or deleted some file, or moved the folder since you last started the trial version.

4) No program found to install or Nothing to install
This means that you either did not unzip all the files, or you are trying to install the software while the files are still inside the zip file. This error happens because: One, you double clicked on the Install.exe from inside the zip, and the Install.exe file is extracted to the Windows\Temp folder. Two, you allowed the unzip program to install the software. The Install.exe looks in its own folder for the files to install and all the files are still inside the zip. Hence, it cannot find the required files.
To see the fix click here.

5) Path / file error.
This is due to not extracting all the files or you are trying to install from inside a zip file, Your computer is probably displaying a folder with a zipper on it and the files all appear to be inside a normal folder. However they are really inside a zip file, so you must extract them first.
To see the fix click here.


Updating your software


Getting 401 page

If you get the 401 page:

Updated April 27, 2004